Privacy Policy

This Privacy Policy explains how Royal Gulf Oman (“we”, “us”, “our”) handles personal information when you visit our website, enquire about a property, book a viewing, or otherwise contact our team. We specialise in Al Mouj Muscat property and publish listings exclusively through our team.

We may collect:

• Identity and contact details you provide (name, email, phone, WhatsApp number, preferred language).
• Enquiry details (property of interest, budget, buy/rent preference, viewing requests, and related messages).
• Technical data such as IP address, browser type, device, and pages visited (via hosting, analytics, or similar tools if enabled).
• Communications you send us by email, phone, WhatsApp, or web forms.

We use personal information to:

• Respond to enquiries and provide property information.
• Arrange viewings and support property transactions.
• Improve our website, services, and client experience.
• Comply with legal, regulatory, and professional obligations in Oman.
• Send service-related messages; marketing only where permitted and with an easy opt-out.

We do not sell your personal data. We may share information with trusted parties where needed to provide the service, for example:

• Property owners, developers, or counterparties relevant to your enquiry.
• Professional advisers (lawyers, valuers, banks) when you instruct us to proceed.
• Service providers who host our website, email, or messaging tools, under appropriate confidentiality and security expectations.
• Authorities when required by law.

Some tools we use (for example hosting or messaging) may process data outside Oman. Where that happens, we take reasonable steps to ensure appropriate protection consistent with applicable requirements.

We keep personal information only as long as needed for the purposes above, including enquiry follow-up, transaction records, and legal retention duties, then delete or anonymise it where practicable.

We apply reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure; we encourage you to avoid sending highly sensitive documents over unsecured channels unless we agree an appropriate method.

Subject to applicable law, you may request access, correction, or deletion of personal information we hold about you, or ask us to stop marketing communications. Contact us using the details at the bottom of this page.

Our services are directed to adults considering property transactions. We do not knowingly collect personal information from children.

We may update this Policy from time to time. The “Last updated” date at the top of the page will change when we do. Continued use of the site after an update constitutes acceptance of the revised Policy where permitted by law.

This document is a practical website privacy notice for soft launch. It is not a substitute for formal legal advice. For regulated matters, please consult an Oman-qualified adviser.